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MIT · Comcast

MIT Capstone Project

Worked with Comcast on real-time churn prediction from call transcripts using NLP & LLMs

  • NLP
  • LLMs
  • Churn prediction
MIT Capstone Project

This project was developed as part of the Capstone course at MIT, and in collaboration with Comcast. The course is a 6-month project teams of 2 to solve real-world data science problems for companies.

Team

Team Members: Maxime Wolf, Dilan SriDaran

Poster

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Project Poster

We were finalists in the MIT Capstone Project competition. The full list of posters is available on the MIT Analytics Capstone site.